Use of Information

The pages on the website (“the website”) are published by Blue Finance Management Limited (“us” or “we”).
Blue Finance Management Limited (“us” or “we”) will not collect any information about individuals, except where it is specifically and knowingly provided by them. Examples of such information are:
Your name
Your mobile telephone number
Your email address
Your occupation
The information collected will be used to send you the information you have requested and to provide information that may be useful to you.
We may share non-personal aggregate statistics (group) data about our site visitors’ traffic patterns with partners or other parties. However, we do not sell or share any information about individual users.

Your Rights

In addition to the company’s safeguards, your personal data is protected in the UK by the Data Protection Act. This provides amongst other things that the data we hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should be kept up to date, where necessary, and not retained for longer than is necessary. It should be kept securely to prevent unauthorised access by other people. You have the right to see what is held about you and correct any inaccuracies. To do this please contact us by phone or email.

Policy Changes

Any changes to this policy will be posted here.

Security

Blue Finance Management Limited treats all the data held with the utmost care and security. Any details you give will remain completely confidential. 

Standards 

The following information regarding our policy and standards is set out so you the client can feel confident that we endeavour to give you a professional level of service.

• Our Consumer Credit Licence number is 594485 which can be verified with The Office of Fair Trading. Telephone: 0207 1211 8608.
• Our Data Protection Registration number is Z965949X and can be verified with the Data Protection Registrar. Telephone: 01625 545 745.
• We will negotiate and arrange a repayment plan with your creditors, based on the information supplied by you and our expertise.
• We will not act unlawfully.
• Clients that have a complaint should contact the Manager in writing. We guarantee that any complaint shall be dealt with between 1 and 14 working days of receipt in writing.  If a complaint cannot be resolved to the clients' satisfaction then the client has the right to report us to the appropriate local trading standards organisation and/or to seek redress through the courts.
• Clients' monies are held in a separate client account and distributions to creditors are made from this account up to 5 working days after receipt of cleared funds.

We will contact each client every six months for a review of their circumstances and negotiate with all remaining creditors. 

In December 2001 the Office of Fair Trading issued a comprehensive set of Debt Management Guidelines to which we are required to conform.