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   How The Plan Works
 

Contacting Debt Plan Direct means you are one step further on the road to financial stability. Our Debt Management Plan could be one of your easiest and least stressful ways out of debt.

This is How The Simple 3 Step Plan Works:

Debt Management Plan Step 1  

We initially have an informal chat to you about your own financial situation in complete confidence.  We look at your income and expenditure and agree a realistic and affordable monthly amount that will be used to make repayments to your creditors; taking into consideration for all your day-to-day living expenses e.g. rent, council tax, housekeeping/food, travel etc.

Following the call we then send you an introductory pack detailing the plan we have discussed. Once we receive your signed authorisation we are able to take the next steps on your behalf.

Debt Management Plan Step 2

Once you have agreed to the plan you get a single point of contact – your Personal Debt Caseworker who is available to give expert help and advice whenever you need it. Your Debt Caseworker will begin negotiations with your creditors to agree reduced repayment arrangements and ensure each of your monthly payments is distributed amongst them as well as negotiating freezing/reducing interest and charges.

As we will now take care of all the administration for you, we request that all correspondence you receive from your creditors to be simply forwarded to us in the pre paid envelopes provided.

Debt Management Plan Step 3 

You are now well on the way to financial peace of mind! Our team will continue to maintain your account and you will receive monthly statements showing payments made on your behalf. We will regularly review your situation and, should your circumstances change, your Personal Debt Caseworker is available to advise you or adapt your Debt Management Plan according to your circumstances.

Your Personal Debt Caseworker- Looking after your finances day to day

With our Debt management Plan you will have your own Personal Debt Caseworker, available to help you through every step of your debt management plan.

A Debt Caseworkers role is to advise and guide clients on all aspects of their debts. Debt can be a very worrying and a personal problem; it helps to have a friendly and familiar voice at the end of the phone to provide the support you need.

All Debt Caseworkers receive extensive training and have experience to provide advice on a daily basis and to speak to clients and answer any queries they have.

There is nothing more frustrating than having to phone through to a call centre and explain your problem to a new person every time. A Personal Debt Caseworker provides the personal touch that the debt management industry has needed for some time.

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